FREE U.S SHIPPING ON ALL ORDERS OVER $100.00.

When will my order ship?

- Orders typically ship within 3-5 business days of being placed (excluding weekends, holidays, and sale days) to process and ship your order. 

Processing Time + Shipping Time = Delivery Time 

When will I get my tracking number?

- You will receive an email with your tracking number once your item ships. 

Do you ship internationally?

- Yes, but Free Vibrationz is not responsible for any additional fees that may apply. All international packages can potentially incur charges upon their arrival to customs in the destination country and those charges are solely determined by the arrival countries customs authorities. We cannot predict the amount of duties and taxes charged when using standard shipping. If you have other questions regarding duties and taxes in your country, please contact your local customs office.

I need an item by a specific date!

- Please select the quickest shipping method, and e-mail us at customerservice@freevibrationz.com with the subject RUSH DELIVERY so we can get you your shipment in time.

I need to make changes or cancel my order.

- We cannot make any changes to orders already placed. If you would like to cancel your order, please contact us IMMEDIATELY.  Once we have shipped your order, we will be unable to make any changes.   

I need to add items to an order I just placed.

- Unfortunately we cannot add items to an existing order. Please place a new order for the item, & contact us at customerservice@freevibrationz.com so we can attempt to ship all of your items out together. 

SHIPPING TERMS & CONDITIONS

Shipping fees are non-refundable. 

If you refuse any shipments from freevibrationz.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.

Free Vibrationz is not responsible for lost or stolen packages if confirmed delivered by tracking. The customer assumes all responsibility for any loss, or damage of these items.